Commercial Support for Presto

Need commercial support for open source Presto? We’ve got you covered.

To help you run and operate Presto, Ahana provides technical help & case-based support of your open source container or AMI-based PrestoDB clusters deployed on AWS – no vendor lock-in or proprietary software license required

Pricing

PrestoDB Commercial Support for production deployments, billed monthly

$99 per node

Pricing Example:

Nodes of Presto*Price
1st Month10$990
2nd Month18$1,782
3rd Month25$2,475

* First month based on expected usage, following months based on prior month average of max weekly usage. Minimum 10 node deployment required.


Pay As You Go Model

  • No annual commitment required
  • No need to count Virtual CPUs
  • No proprietary software

AhanaOther Vendors
Free open source PrestoDBPaid proprietary software
Original Presto project running at Facebook, Uber & TwitterBased on forks of original project (E.g. PrestoSQL)
PrestoDB project neutrally governed by Linux Foundation principlesForks are not governed by open source foundations like Linux Foundation
Free open source licenseCommercial license

Premier members of Linux Foundation’s Presto Foundation are Facebook, Uber, Twitter, Alibaba, Alluxio, and Ahana. Reach out to learn more!

Support Matrix

Standard Support Level
Hours9 x 5
Hours of Operation8am – 6pm Pacific Time
Support ChannelEmail, Web, Phone
Number of CasesUnlimited
P1 SLA5 hours (within business hours)
P2 SLA1 Business Day
P3 SLA5 Business Days

Who is this type of support for?

  • Users of the open source PrestoDB software that need SLA’s for production environments
  • Users who want higher level support than community-based channels: Slack, Github, or mailing list
  • Users who do not want proprietary lock-in from a vendor-based software licensing model

Who is Ahana?

Ahana was founded as the first company focused on bringing PrestoDB-based ad hoc analytics offerings to market and working to foster growth and evangelize the Presto community. We are a team of PrestoDB experts who are actively contributing to the open source project and community. Our mission is to help PrestoDB users be successful with their deployments.

You can find the Ahana team on PrestoDB community channels like Slack and Github.

Ahana is a Premier Member of the Presto Foundation

Ahana was one of the early members of the Linux Foundation’s Presto Foundation and actively participates in the governance and technical direction of the open source project.

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